Membership Help/FAQs

How do I update my membership contact information?

If you would like to update your contact information or are having issues with your Membership, please fill out the appropriate form below.

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What are the types of Membership?

A variety of membership options are available. View all Membership Levels here.

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What are My Member Benefits and Discounts?

  • 20% discount when purchasing additional admission tickets
  • 10% discount at the Garden Gift Shop (In-Store and Online)
  • Free/discounted admission to Garden Lectures
  • Discounted admission to Garden Workshops
  • Free/discounted admission to Garden Exhibitions and Festivals
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How Long Does it Take to Receive the Membership Packet?

Please allow up to 3 weeks for Memberships to be processed. To use all the benefits of your Membership immediately, simply show your receipt and photo ID at the Check-In Window at the Welcome Center.

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What is the tax deductibility?

Portland Japanese Garden is a not-for-profit 501(c)(3) organization maintained solely through admissions, Memberships, and special gifts. Membership and donations are tax deductible. Certain benefits, such as complimentary admission tickets, may reduce the tax-deductible amount – please consult your accountant. Questions? Please contact the Membership office at 503-796-9180 or

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What is a Gateway Member?

Gateway Members is a designation of membership as a special thanks to those who maintained Membership through the Garden’s historic period of expansion.

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